bitjili FAQ — Answers to All Questions from Cricket Betting to Withdrawals

At bitjili, the most played cricket betting markets are Match Winner, Toss Winner, First Innings Runs, Top Batsman and Top Bowler. In T20 format, the Over/Under Runs market is also very popular. During BPL and the T20 World Cup, player participation in these markets increases noticeably. See all markets in detail in the cricket betting section.

Yes. If a match is declared No Result due to rain or any other reason, bitjili cancels all bets on that match and automatically returns the original stake to the account. In a multi-bet, if one leg is No Result, that leg is removed and the bet is recalculated based on the remaining legs. If the result changes, settlement may take some time to update.

In-play betting means placing bets at real-time odds while a match is in progress. At bitjili, you can place in-play bets on markets such as runs in the current over, when the next wicket will fall, or the outcome of a specific over. Odds change every moment, so quick decisions are needed. Odds may be temporarily suspended at certain moments — particularly after a wicket or during a DRS review.

The basic process is the same. However, since players in Bangladesh are more familiar with local players and teams in BPL matches, they often show more interest in those. International tournaments like the IPL or T20 World Cup offer a wider variety of markets and more frequent odds movement. bitjili provides competitive odds for both.

Decimal odds of 3.00 mean your total return will be three times your stake. For example: if you bet ৳1,000 on Team A to win and they do, you get back ৳3,000 (৳2,000 profit + ৳1,000 original stake). If they lose, the full ৳1,000 is gone. The same odds are 2/1 in fractional and +200 in American format. Decimal is the simplest format — the total return can be read directly.

Yes, the withdrawal process at bitjili runs 24 hours a day, 7 days a week. Even on Fridays, Saturdays or late at night, you can submit a withdrawal request to bKash, Nagad, Rocket or Upay. The money typically reaches your mobile wallet within 10 to 45 minutes. During busy periods it may take a little longer.

Yes. To withdraw at bitjili, you must use a mobile wallet registered in the same name as your account. That means your bKash, Nagad, Rocket or Upay number must be registered in your own name. Withdrawals to wallets registered in someone else's name are not accepted — this applies for security reasons.

The minimum withdrawal amount at bitjili is ৳800. Withdrawal requests below this amount cannot be made. So if your balance is less than ৳800, you will need to increase it a little before withdrawing. The same minimum limit applies across all payment methods (bKash, Nagad, Rocket, Upay).

Withdrawals from bitjili to bKash (and to Nagad, Rocket and Upay) are usually completed within 10 to 45 minutes. You will receive a notification once the request moves to processing. If more than 45 minutes have passed and the money has not arrived, please contact live chat.

A "Pending" status means the request is going through the verification process. In most cases it is completed within 10–45 minutes. However, if it stays pending for a long time, check whether: your account verification (KYC) is complete, the wallet number is correct, and your bonus wagering requirement has been met. If the issue persists, contact 24/7 live chat directly.

At bitjili, a username must generally be between 6 and 20 characters and can only contain English letters and numbers. A password requires at least 8 characters — including uppercase letters, lowercase letters and numbers is most secure. Avoid simple passwords (such as 123456) and do not use the same password on multiple sites.

On the bitjili login page there is a "Forgot password?" option. Click it and enter your registered mobile number or email — an OTP will be sent. Verify the OTP and set a new password. The whole process can be completed in a few minutes. If you do not receive the OTP, check your spam folder or get help via live chat.

Common reasons for login issues at bitjili: wrong username or password, Caps Lock being on, an outdated browser cache, or the account being temporarily locked (after several incorrect password attempts). First, clear your browser cache and cookies and try again. If the problem continues, reset your password or contact 24/7 live support.

Some information (such as name and date of birth) cannot be changed by yourself after registration — because these are linked to identity verification. To update a mobile number or email, contact live chat or the support email — the change will be made after the necessary verification. Registering with accurate information avoids difficulties later.

Registration generally requires a username, password, mobile number and date of birth. In some cases an email address may also be requested. Remember — you must be at least 21 years old to open an account at bitjili. 21+ Providing false information may cause problems with withdrawals or verification later, so enter accurate details.

At bitjili, live casino tables are available across a range of stakes, from low limits to high limits. There are low-bet tables for new players where you can start with small amounts. High-limit tables are also available for experienced players. The betting limits for each table can be seen before entering the game lobby, so check them before placing a bet. See the full list of live tables at bitjili Casino.

In roulette, a spinning wheel contains numbers from 0 to 36. You place a bet predicting which number the ball will land on. You can bet on a specific number, a colour (red/black), odd/even, or a group of numbers. A live dealer spins the wheel in real time. Betting on a single number pays the most but has the lowest probability.

Teen Patti is a three-card game where the highest-ranked hand wins — Trail (three of a kind), Pure Sequence, Sequence, Colour, Pair and High Card. Andar Bahar is simpler: one card is revealed and you bet on whether a card of the same value will appear on the Andar (left) or Bahar (right) pile first. Both games have a live dealer.

In Baccarat you bet on which of two hands — Player or Banker — will have a point total closest to 9. A winning Player bet pays 1:1. A winning Banker bet has a small commission deducted but has a slightly higher chance of winning. A Tie means both hands have the same points — it occurs less often and offers a higher return but also carries more risk. For beginners, starting with Player or Banker is better.

You can reach bitjili's 24/7 live chat support directly — they assist in Bengali. You can also write to the support email. Visit the Responsible Gaming page for detailed information on self-control tools. If a family member is also facing this issue, they can contact support the same way.

Some warning signs to pay attention to: spending beyond your budget, placing bigger bets to try to win back lost money, being unable to stop playing, neglecting family or work to play, and borrowing money to bet. If these signs appear, contact bitjili support and consider self-exclusion.

Yes. To activate a cooling-off period (temporary break) or self-exclusion (longer-term restriction) at bitjili, contact support. A cooling-off period is generally for a few days to a few weeks; self-exclusion can be long-term or permanent. While either measure is active, it will not be possible to log in to the account or place bets.

Yes. To participate in all activities on bitjili, including casino and betting, you must be at least 21 years old. 21+ Your date of birth is verified during registration and an ID may be requested later. Creating an account or playing by anyone under age is strictly prohibited.

Yes. To help keep your budget under control, bitjili offers the option to set a deposit limit. Contact support to request a daily, weekly or monthly limit. Reducing a limit takes effect immediately; increasing a limit requires a waiting period — this is an important part of responsible gaming.